Student User Guide

Hello and congratulations on choosing to study with Courses For Success!

The skills and knowledge contained in our courses will help you develop your personal and professional skills, improve your self-confidence and prepare you for future career opportunities.

We have created this user guide to introduce you to the Courses For Success student user system and it covers everything from logging in for the first time to navigating through your course material.

Logging In and Getting Started

The first step is to login to your classroom, the login information will be located in your "Welcome Aboard!" email, if you have any issues retrieving it please don’t hesitate to contact us.

Quick Links for Your Classroom

LOGIN

Login Troubleshooting Guide

 

Whether you only have access to one course or are a course library member, the gateway to your training material is the course login page, when you will arrive you will be greeted with the following screen:

On this screen enter your email address (which you used in the sign up or purschase process) followed by the password provided to you in your welcome email.

Forgot your password or lost your welcome email? simply use the "forgot password" link and enter your details and the system will send you an email with instructions on how to reset your password.

The Your Classroom View

Once you have logged in, you will arrive at your classroom, your classroom is the central point that you access any training material located in your account.

Lets explore the interface in more detail..

 

At the top right you will see the name you signed up with or email address this is where you manage your account, here you can click the arrow to reveal a drop down menu allowing you to change your password, or log out after you've completed a study session.

Below you will see a search box, this search box allows you to easily find courses if you have a number of courses in your account, this is mainly for The Career Builder Library however if you purchase multiple individual courses this will come in handy.

Please note, if your course is missing and you're returning to study it, please view the Completed tab, sometimes you might skip through chapters or want to reattempt it at a later date and it may have been moved here, clicking the reattempt button will allow you to start the course again.

The My Group section on the left will list any and all groups in your account, if you have two courses or bundles (for example a microsoft bundle and a photography bundle) you can use these groups to filter your course view to only display the courses in that group.

A course in the course list will have few bits of information including the Course title, type (all items are listed as course) action (where you elect to start or resume a course) date (the date the course was updated in the system) and group (the group that course belongs to)

If you've already started a course it will also show you the percentage of the course you have completed underneath the resume button.

Accessing a course

All you need to do to get started is click the "Start" button, this will load your course in a new window ready for training to begin.

Lets take a look at the insides of a course and what's involved.

Course Welcome Screen

When you first start a course you will be greeted with the welcome screen, this will give you some information on how to get the most out of your course and provide a bit of information on Courses For Success, to move forward simply hit the Start button to begin.

Getting Started

Once you hit the start button you will arrive at the getting started page of your course, this section will give you a run down of the objectives and introduce you to your course, lets use this page to explain how a course is studied.

At the top right you will see your name and a button to log out of your course in addition to previous and next buttons, these arrows allow you to move through each page and chapter of your course.

The menu on the left shows you the total progress you have made on the course in addition to the title of each section or module, you can click on any section here to jump to it, once you have opened a section a link will appear to the module review questions for that section, these optional questions allow you to test your understanding of that module and can be skipped if you would prefer to focus on the final assessment.

The Assessment and Certificate section of your course is the final test of your course knowledge, included in this section is a course feedback form that allows you to leave a review of your experience with that particular course, we read and take on board all feedback submitted through this area, we've made a lot of great updates based on customer feedback and look forward to hearing your experiences.


F.A.Q

I’ve finished a course, and I'd like to go back and try it again

If at any point you would like to retake a course you have already studied, simply click on the “completed tab” at the top right hand corner of the screen to access your completed courses list!

I’ve lost my login information, how can I get it again?

Please attempt a password reset, this will email you instructions on how to log into your account where you can then set up a new password for yourself.

If you're having further issues send an email to our student support team at:

email/studentsupport)(coursesforsuccess.com

I’m having issues playing videos in my courses on my apple device

Please refer to your courses troubleshooting guide or contact student support if problems persist.

I'm unsure which courses are included in my package or library

Please use the navigation buttons at the top of this page and locate the product you have purchased and view it's "Units of Study" tab on the product page to learn more about what courses or modules are available.

 

Good luck with your studies, if you have any issues don’t hesitate to contact our student support team at email/info)(coursesforsuccess.com

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