Selling Smarter Online Bundle, 5 Certificate Courses

Explore Ways To Increase Your Average Sale

Selling Smarter Online Bundle, 5 Certificate Courses

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Get Selling Smarter, Marketing and Sales, Building Relationships for Success in Sales, Marketing with Social Media, and Body Language: Reading Body Language as a Sales Tool in this Bundle

1. Selling Smarter: Explore Ways To Increase Your Average Sale

The sales industry keeps evolving, and that means you need to keep growing too! Today’s successful salespeople focus on personal efficiency, delivering more to existing customers, and customer-focused selling. You can learn these skills with this course.

In this course, you will learn why consultative and customer-focused selling are so important. You’ll also learn about the sales cycle, setting goals, ways to increase your average sale, and where to find new clients.

2. Marketing and Sales: Improve Your Sales And Your Company

A small marketing budget doesn’t mean you can’t meet your goals and business objectives. This course will share some creative marketing tactics that will work for any budget.

In this course, you will learn effective, low-cost, and non-cost strategies to improve sales, develop your company’s image, and build your bottom line.

3. Building Relationships for Success in Sales: Learn How to Create Strong Client Relationship 

More than ever, people are looking to connect with others and build relationships. In order to be successful as a salesperson, you must know how to create an experience that will help you connect with your customers. This course will help you build relationships for success in sales.

This Building Relationships for Success in Sales course will teach you how to leverage customer-focused selling, identify what influences relationships, expand your communication skills, manage your body language, develop a professional handshake, and grow your network.

4. Marketing with Social Media: Take Your Social Media Marketing To The Next Level

Social media remains an evolving aspect of our daily lives in addition to being a part of our businesses. If you understand the basics of social media, this course will give you ways to add it to your marketing plan.

In this course, you will learn how to develop a social media marketing plan as a part of an overall marketing strategy, determine who should be on your team, and choose how you will measure what is taking place. In addition, you will learn about blogging, explore some of the major social media sites (such as LinkedIn, Twitter, and Facebook), and look at how specialty sites and social media management tools can take your social media marketing to the next level.

5. Body Language: Reading Body Language as a Sales Tool: Learn How To Interpret Personal Space

Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. This course can help you make sure your body language is sending the right message.

In this course, you will learn how to interpret personal space, gestures, facial expressions, body movements, and posture. You’ll also learn how to send the right message with body language, dress, and personal interactions.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificate of Completion

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Selling Smarter Online 5 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Selling Smarter Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment: Questions 1 to 3
  •     Pre-Assignment: Questions 4 to 6

Session 2: Selling Skills

  •     Essential Skills
  •     Identifying the Skills for Success
  •     Consultative Selling
  •     Customer Focused Selling
  •     Focusing on the Customer

Session 3: The Sales Cycle

  •     The Sales Cycle
  •     Initiate
  •     Initiating the Sales Cycle
  •     Cold Calling
  •     Finding Clients
  •     Reverse Networking
  •     Using Reverse Networking
  •     Build
  •     Building Relationships
  •     Manage
  •     Optimize
  •     Finding Comfort

Session 4: Framing Success

  •     The Power of Your Mind
  •     Exploring Your Mind
  •     Optimism
  •     Professionalism
  •     Being Professional

Session 5: Setting Goals with SPIRIT!

  •     Setting Good Goals
  •     Creating SPIRIT Goals

Session 6: The Path to Efficiency

  •     The Path to Efficiency
  •     How You Manage Time
  •     Strategies for Staying Organized
  •     Using the Time Management Strategies

Session 7: Customer Service

  •     Customer Service
  •     Reasons for Buying
  •     Client Wants and Needs
  •     Wants and Needs
  •     Client Requests and Impressions
  •     Improving Your Customer Service

Session 8: Selling More

  •     Enhancing Your Sales: Up-Selling
  •     Enhancing Your Sales: Cross-Selling
  •     Enhancing Your Sales: Value-Added Selling
  •     Our Values
  •     Perceived Value
  •     Facts and Myths
  •     Phases of the Value-Added Sale
  •     Adding Value

Session 9: Ten Major Mistakes

  •     Ten Mistakes
  •     Ten Solutions – Mistakes 1 and 2
  •     Ten Solutions – Mistakes 3 and 4
  •     Ten Solutions – Mistakes 5 and 6
  •     Ten Solutions – Mistakes 7 and 8
  •     Ten Solutions – Mistakes 9 and 10
  •     Our Solutions

Session 10: Finding New Clients

  •     Finding New Clients
  •     Looking for Clients
  •     Networking
  •     Roadblocks and Remedies
  •     Our Roadblocks and Remedies
  •     Successful Networking

Session 11: Selling Price

  •     Selling Price
  •     Selling Price Pros and Cons
  •     Using the Pros and Cons
  •     How Should You Approach Your Customers?

Session 12: Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 2 - Certificate In Marketing and Sales Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

 Session 2: Pre-Assignment Review

  • Pre-Assignment Review

 Session 3: Defining Marketing

  • What is Marketing? What is Sales?
  • The Best Marketing
  • Glossary of Terms

 Session 4: Recognizing Trends

  • Trends and Fads
  • Making Connections

 Session 5: Doing Market Research

  • Why Research is Important
  • The Ten Questions
  • The Cyclical Nature of Business
  • Primary Research
  • Primary Research, Part Two
  • Secondary Research

 Session 6: Strategies for Success

  • Top Ten Strategies for Success
  • Identifying the Strategies
  • Strategy Descriptions
  • Analyzing the Strategies
  • Identifying Opportunities (Part One)
  • Identifying Opportunities (Part Two)

 Session 7: Mission Statements

  • The Personal Touch
  • Mission Statement
  • Sample Mission Statements
  • A Personal Mission Statement

 Session 8: Brochures

  • Making Connections

 Session 9: Trade Shows

  • Why Attend a Trade Show?
  • Preparing for a Trade Show

 Session 10: Developing a Marketing Plan

  • The Ps of Marketing
  • Bringing it All Together
  • Bringing it All Together, Part Two
  • SWOT Analysis
  • Sample SWOT
  • A Simple Marketing Plan for Small Budgets
  • The Big Marketing Budget

 Session 12: Increasing Business

  • The Basic Formulas
  • Making Connections

 Session 14: Saying No to New Business

  • Saying No to New Business
  • Making Connections

 Session 13: Advertising Myths

  • Advertising Myths
  • Creating Desire

 Session 14: Networking Tips

  • The Right Approach
  • Getting to the Decision Makers
  • Networking Tips to Consider
  • Making Connections

 Session 15: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Certificate In Building Relationships for Success in Sales Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Focusing on Your Customer

  • Customer Focused Selling
  • Minimizing Challenges
  • Becoming Customer Focused
  • Understanding Effort vs. Results
  • How You Fit in the Quadrants
  • Considering the Possibilities

 Session 3: What Influences People in Forming Relationships?

  • Influences at Work
  • Appearance
  • Similarity
  • Complementarity
  • Reciprocity
  • Competence
  • Proximity
  • Exchange
  • The Effect of the Influences
  • Building Customer Connections
  • Building Common Ground

 Session 4: Disclosure

  • Disclosure
  • Self-Awareness and the Johari Windows
  • Understanding the Johari Window
  • Building Relationships with the Johari Window
  • Working with the Johari Window

 Session 5: How to Win Friends and Influence People

  • About Dale Carnegie
  • Discussing Carnegie's Principles
  • Talking about Interests
  • Try to See Things from Their Point of View
  • Changing the View
  • Genuinely Like Other People
  • Liking Others through Common Ground
  • Smile
  • Make Them Feel Important
  • Remembering Names
  • Don't Criticize Others
  • Avoid Criticizing
  • What's in it for Me?
  • Comparing the Stories
  • Carnegie's Principles

 Session 6: Communication Skills for Relationship Selling

  • Active Listening
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Asking Questions
  • Using Open Questions
  • Creating Customer Focused Questions
  • Good Listeners

 Session 7: Non-Verbal Messages

  • Non-Verbal Messages
  • Managing Your Messages
  • Voice
  • Qualities of a Good Voice

 Session 8: Managing the Mingling

  • Understanding Networking
  • Tips for Remembering Names

 Session 9: The Handshake

  • The Handshake
  • Improving Your Handshake
  • Tips for Success
  • Business Card Etiquette

 Session 10: Small Talk

  • Small Talk
  • Making Small Talk
  • Starting Conversations
  • Small Talk Tips
  • Exit Lines
  • Creating Exit Lines

 Session 11: Networking

  • Organizing Your Network
  • Networking Tips
  • Wise Words
  • Revisiting the Pre-Assignment
  • John and Jane
  • Questions for Reflection
  • Our Thoughts

 Session 12: Personal Development

  • Personal Action Plan
  • Achieving My Goals

Course 4 - Certificate In Marketing with Social Media Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Important Note
  •     Pre-Assignment

Session 2: Getting Started

  •     What is Social Media
  •     Pre-Assignment Review

Session 3: Understanding the Marketing Mix

  •     The Five Ps and Social Media
  •     Product
  •     Price
  •     Place
  •     Promotion
  •     Packaging
  •     Exercise Your Muscle

Session 4: Developing a Social Media Plan

  •     Things to Think About
  •     Stretch
  •     Build a Community
  •     Watch Out for Social Media Experts
  •     Be There
  •     Find Your Customers
  •     Be a Person
  •     Follow Others
  •     Utilization Guidelines
  •     Expanding Your Digital Presence
  •     Social Media Plan Worksheet
  •     Basic Information
  •     Campaign Budget
  •     Campaign Objectives
  •     Competitive Analysis
  •     Important Notes
  •     Whats the Value
  •     Cost Per Lead

Session 5: Building Your Social Media Team

  •     Building the Team
  •     Making Connections
  •     The Community

Session 6: Using Social Media to Build Internal Communities

  •     Internal Communities
  •     Options for Internal Communities
  •     Make it Work

Session 7: Analyzing Your Impact with Metrics

  •     Useful Metrics
  •     Understanding Metrics
  •     Timing is Everything
  •     Timing Tips
  •     Target Market Worksheet

Session 8: Keeping on Top of the Trends

  •     The Times are A-Changing
  •     Case Study Google+
  •     Making Connections

Session 9: Damage Control

  •     Thats Not Good!
  •     What It Means For You
  •     Case Study United Breaks Guitars
  •     Get Smart

Session 10: Using Facebook

  •     Getting Started
  •     First Steps
  •     Next Steps
  •     Due Diligence
  •     Now You Can!
  •     Building Your Community
  •     Taking it Further
  •     Making Connections

Session 11: Using LinkedIn

  •     LinkedIn Essentials
  •     Setting Up Your Account
  •     Connecting to Others
  •     Using Groups

Session 12: Using Twitter

  •     Tweeting
  •     Getting Started with Twitter
  •     Hashtags
  •     Re-Tweets
  •     Your Name
  •     Making it Memorable
  •     Using Lists

Session 13: Building a Blog

  •     To Blog or Not To Blog
  •     Blogging Basics
  •     Blog Rules
  •     Help People Find You
  •     What Will I Write About
  •     Planning Your Blog
  •     Vlogs and YouTube

Session 14: Using Specialty Sites

  •     Introduction
  •     Yammer
  •     Pinterest
  •     SnapGuide
  •     Staying in the Loop

Session 15: Using Social Media Management Tools

  •     Introduction
  •     TweetDeck
  •     HootSuite
  •     Posterous
  •     Salesforce Radian6

Session 16: Launching Your Plan

  •     Pulling Everything Together
  •     Preparing for Delivery or Upgrade

Session 17: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 5 - Certificate In Body Language: Reading Body Language as a Sales Tool Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

 Session 2: Body Language

  • Making the Grade
  • Looking into Ourselves

 Session 3: Give Me Some Space!

  • Space Issues

 Session 4: What’s Your Face Saying?

  • Smiles Say It All
  • Head Games
  • Micro Expressions
  • Tips to Try
  • The Eyes Have It
  • The Eyesbrows Have It Too

 Session 5: What’s Your Body Saying?

  • Speaking with Your Hands
  • The Truth Plane
  • Tip
  • Getting a Leg Up
  • Tools of the Trade

 Session 6: Pre-Assignment Review

  • Review
  • Who Looks Really Engaged?
  • Who Looks Tired?
  • Who Looks Rushed?
  • Who Looks Neutral?
  • Putting it Together

 Session 7: Mirroring and Leading

  • Creating Relationships
  • Introduction
  • Matching and Mirroring
  • Pacing
  • Scenario One
  • Scenario Two
  • Leading

 Session 8: Monitoring Your Posture

  • Looking at Your Posture
  • Working on Your Posture

 Session 9: Dressing Up

  • What Should I Wear?
  • Shoes
  • Sleeve Length
  • Observe
  • Buttons
  • Ironing

 Session 10: Shaking Hands

  • Introduction
  • Degree of Firmness
  • Dryness of Hand
  • Depth of Grip
  • Duration of Grip
  • Eye Contact
  • Notes

 Session 11: How Are You Doing?

  • Making Connections
  • Scenario B
  • Scenario C
  • Scenario D

 Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

About this Course

Get Selling Smarter, Marketing and Sales, Building Relationships for Success in Sales, Marketing with Social Media, and Body Language: Reading Body Language as a Sales Tool in this Bundle

1. Selling Smarter: Explore Ways To Increase Your Average Sale

The sales industry keeps evolving, and that means you need to keep growing too! Today’s successful salespeople focus on personal efficiency, delivering more to existing customers, and customer-focused selling. You can learn these skills with this course.

In this course, you will learn why consultative and customer-focused selling are so important. You’ll also learn about the sales cycle, setting goals, ways to increase your average sale, and where to find new clients.

2. Marketing and Sales: Improve Your Sales And Your Company

A small marketing budget doesn’t mean you can’t meet your goals and business objectives. This course will share some creative marketing tactics that will work for any budget.

In this course, you will learn effective, low-cost, and non-cost strategies to improve sales, develop your company’s image, and build your bottom line.

3. Building Relationships for Success in Sales: Learn How to Create Strong Client Relationship 

More than ever, people are looking to connect with others and build relationships. In order to be successful as a salesperson, you must know how to create an experience that will help you connect with your customers. This course will help you build relationships for success in sales.

This Building Relationships for Success in Sales course will teach you how to leverage customer-focused selling, identify what influences relationships, expand your communication skills, manage your body language, develop a professional handshake, and grow your network.

4. Marketing with Social Media: Take Your Social Media Marketing To The Next Level

Social media remains an evolving aspect of our daily lives in addition to being a part of our businesses. If you understand the basics of social media, this course will give you ways to add it to your marketing plan.

In this course, you will learn how to develop a social media marketing plan as a part of an overall marketing strategy, determine who should be on your team, and choose how you will measure what is taking place. In addition, you will learn about blogging, explore some of the major social media sites (such as LinkedIn, Twitter, and Facebook), and look at how specialty sites and social media management tools can take your social media marketing to the next level.

5. Body Language: Reading Body Language as a Sales Tool: Learn How To Interpret Personal Space

Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. This course can help you make sure your body language is sending the right message.

In this course, you will learn how to interpret personal space, gestures, facial expressions, body movements, and posture. You’ll also learn how to send the right message with body language, dress, and personal interactions.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificate of Completion

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Selling Smarter Online 5 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Selling Smarter Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment: Questions 1 to 3
  •     Pre-Assignment: Questions 4 to 6

Session 2: Selling Skills

  •     Essential Skills
  •     Identifying the Skills for Success
  •     Consultative Selling
  •     Customer Focused Selling
  •     Focusing on the Customer

Session 3: The Sales Cycle

  •     The Sales Cycle
  •     Initiate
  •     Initiating the Sales Cycle
  •     Cold Calling
  •     Finding Clients
  •     Reverse Networking
  •     Using Reverse Networking
  •     Build
  •     Building Relationships
  •     Manage
  •     Optimize
  •     Finding Comfort

Session 4: Framing Success

  •     The Power of Your Mind
  •     Exploring Your Mind
  •     Optimism
  •     Professionalism
  •     Being Professional

Session 5: Setting Goals with SPIRIT!

  •     Setting Good Goals
  •     Creating SPIRIT Goals

Session 6: The Path to Efficiency

  •     The Path to Efficiency
  •     How You Manage Time
  •     Strategies for Staying Organized
  •     Using the Time Management Strategies

Session 7: Customer Service

  •     Customer Service
  •     Reasons for Buying
  •     Client Wants and Needs
  •     Wants and Needs
  •     Client Requests and Impressions
  •     Improving Your Customer Service

Session 8: Selling More

  •     Enhancing Your Sales: Up-Selling
  •     Enhancing Your Sales: Cross-Selling
  •     Enhancing Your Sales: Value-Added Selling
  •     Our Values
  •     Perceived Value
  •     Facts and Myths
  •     Phases of the Value-Added Sale
  •     Adding Value

Session 9: Ten Major Mistakes

  •     Ten Mistakes
  •     Ten Solutions – Mistakes 1 and 2
  •     Ten Solutions – Mistakes 3 and 4
  •     Ten Solutions – Mistakes 5 and 6
  •     Ten Solutions – Mistakes 7 and 8
  •     Ten Solutions – Mistakes 9 and 10
  •     Our Solutions

Session 10: Finding New Clients

  •     Finding New Clients
  •     Looking for Clients
  •     Networking
  •     Roadblocks and Remedies
  •     Our Roadblocks and Remedies
  •     Successful Networking

Session 11: Selling Price

  •     Selling Price
  •     Selling Price Pros and Cons
  •     Using the Pros and Cons
  •     How Should You Approach Your Customers?

Session 12: Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 2 - Certificate In Marketing and Sales Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

 Session 2: Pre-Assignment Review

  • Pre-Assignment Review

 Session 3: Defining Marketing

  • What is Marketing? What is Sales?
  • The Best Marketing
  • Glossary of Terms

 Session 4: Recognizing Trends

  • Trends and Fads
  • Making Connections

 Session 5: Doing Market Research

  • Why Research is Important
  • The Ten Questions
  • The Cyclical Nature of Business
  • Primary Research
  • Primary Research, Part Two
  • Secondary Research

 Session 6: Strategies for Success

  • Top Ten Strategies for Success
  • Identifying the Strategies
  • Strategy Descriptions
  • Analyzing the Strategies
  • Identifying Opportunities (Part One)
  • Identifying Opportunities (Part Two)

 Session 7: Mission Statements

  • The Personal Touch
  • Mission Statement
  • Sample Mission Statements
  • A Personal Mission Statement

 Session 8: Brochures

  • Making Connections

 Session 9: Trade Shows

  • Why Attend a Trade Show?
  • Preparing for a Trade Show

 Session 10: Developing a Marketing Plan

  • The Ps of Marketing
  • Bringing it All Together
  • Bringing it All Together, Part Two
  • SWOT Analysis
  • Sample SWOT
  • A Simple Marketing Plan for Small Budgets
  • The Big Marketing Budget

 Session 12: Increasing Business

  • The Basic Formulas
  • Making Connections

 Session 14: Saying No to New Business

  • Saying No to New Business
  • Making Connections

 Session 13: Advertising Myths

  • Advertising Myths
  • Creating Desire

 Session 14: Networking Tips

  • The Right Approach
  • Getting to the Decision Makers
  • Networking Tips to Consider
  • Making Connections

 Session 15: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Certificate In Building Relationships for Success in Sales Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Focusing on Your Customer

  • Customer Focused Selling
  • Minimizing Challenges
  • Becoming Customer Focused
  • Understanding Effort vs. Results
  • How You Fit in the Quadrants
  • Considering the Possibilities

 Session 3: What Influences People in Forming Relationships?

  • Influences at Work
  • Appearance
  • Similarity
  • Complementarity
  • Reciprocity
  • Competence
  • Proximity
  • Exchange
  • The Effect of the Influences
  • Building Customer Connections
  • Building Common Ground

 Session 4: Disclosure

  • Disclosure
  • Self-Awareness and the Johari Windows
  • Understanding the Johari Window
  • Building Relationships with the Johari Window
  • Working with the Johari Window

 Session 5: How to Win Friends and Influence People

  • About Dale Carnegie
  • Discussing Carnegie's Principles
  • Talking about Interests
  • Try to See Things from Their Point of View
  • Changing the View
  • Genuinely Like Other People
  • Liking Others through Common Ground
  • Smile
  • Make Them Feel Important
  • Remembering Names
  • Don't Criticize Others
  • Avoid Criticizing
  • What's in it for Me?
  • Comparing the Stories
  • Carnegie's Principles

 Session 6: Communication Skills for Relationship Selling

  • Active Listening
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Asking Questions
  • Using Open Questions
  • Creating Customer Focused Questions
  • Good Listeners

 Session 7: Non-Verbal Messages

  • Non-Verbal Messages
  • Managing Your Messages
  • Voice
  • Qualities of a Good Voice

 Session 8: Managing the Mingling

  • Understanding Networking
  • Tips for Remembering Names

 Session 9: The Handshake

  • The Handshake
  • Improving Your Handshake
  • Tips for Success
  • Business Card Etiquette

 Session 10: Small Talk

  • Small Talk
  • Making Small Talk
  • Starting Conversations
  • Small Talk Tips
  • Exit Lines
  • Creating Exit Lines

 Session 11: Networking

  • Organizing Your Network
  • Networking Tips
  • Wise Words
  • Revisiting the Pre-Assignment
  • John and Jane
  • Questions for Reflection
  • Our Thoughts

 Session 12: Personal Development

  • Personal Action Plan
  • Achieving My Goals

Course 4 - Certificate In Marketing with Social Media Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Important Note
  •     Pre-Assignment

Session 2: Getting Started

  •     What is Social Media
  •     Pre-Assignment Review

Session 3: Understanding the Marketing Mix

  •     The Five Ps and Social Media
  •     Product
  •     Price
  •     Place
  •     Promotion
  •     Packaging
  •     Exercise Your Muscle

Session 4: Developing a Social Media Plan

  •     Things to Think About
  •     Stretch
  •     Build a Community
  •     Watch Out for Social Media Experts
  •     Be There
  •     Find Your Customers
  •     Be a Person
  •     Follow Others
  •     Utilization Guidelines
  •     Expanding Your Digital Presence
  •     Social Media Plan Worksheet
  •     Basic Information
  •     Campaign Budget
  •     Campaign Objectives
  •     Competitive Analysis
  •     Important Notes
  •     Whats the Value
  •     Cost Per Lead

Session 5: Building Your Social Media Team

  •     Building the Team
  •     Making Connections
  •     The Community

Session 6: Using Social Media to Build Internal Communities

  •     Internal Communities
  •     Options for Internal Communities
  •     Make it Work

Session 7: Analyzing Your Impact with Metrics

  •     Useful Metrics
  •     Understanding Metrics
  •     Timing is Everything
  •     Timing Tips
  •     Target Market Worksheet

Session 8: Keeping on Top of the Trends

  •     The Times are A-Changing
  •     Case Study Google+
  •     Making Connections

Session 9: Damage Control

  •     Thats Not Good!
  •     What It Means For You
  •     Case Study United Breaks Guitars
  •     Get Smart

Session 10: Using Facebook

  •     Getting Started
  •     First Steps
  •     Next Steps
  •     Due Diligence
  •     Now You Can!
  •     Building Your Community
  •     Taking it Further
  •     Making Connections

Session 11: Using LinkedIn

  •     LinkedIn Essentials
  •     Setting Up Your Account
  •     Connecting to Others
  •     Using Groups

Session 12: Using Twitter

  •     Tweeting
  •     Getting Started with Twitter
  •     Hashtags
  •     Re-Tweets
  •     Your Name
  •     Making it Memorable
  •     Using Lists

Session 13: Building a Blog

  •     To Blog or Not To Blog
  •     Blogging Basics
  •     Blog Rules
  •     Help People Find You
  •     What Will I Write About
  •     Planning Your Blog
  •     Vlogs and YouTube

Session 14: Using Specialty Sites

  •     Introduction
  •     Yammer
  •     Pinterest
  •     SnapGuide
  •     Staying in the Loop

Session 15: Using Social Media Management Tools

  •     Introduction
  •     TweetDeck
  •     HootSuite
  •     Posterous
  •     Salesforce Radian6

Session 16: Launching Your Plan

  •     Pulling Everything Together
  •     Preparing for Delivery or Upgrade

Session 17: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 5 - Certificate In Body Language: Reading Body Language as a Sales Tool Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

 Session 2: Body Language

  • Making the Grade
  • Looking into Ourselves

 Session 3: Give Me Some Space!

  • Space Issues

 Session 4: What’s Your Face Saying?

  • Smiles Say It All
  • Head Games
  • Micro Expressions
  • Tips to Try
  • The Eyes Have It
  • The Eyesbrows Have It Too

 Session 5: What’s Your Body Saying?

  • Speaking with Your Hands
  • The Truth Plane
  • Tip
  • Getting a Leg Up
  • Tools of the Trade

 Session 6: Pre-Assignment Review

  • Review
  • Who Looks Really Engaged?
  • Who Looks Tired?
  • Who Looks Rushed?
  • Who Looks Neutral?
  • Putting it Together

 Session 7: Mirroring and Leading

  • Creating Relationships
  • Introduction
  • Matching and Mirroring
  • Pacing
  • Scenario One
  • Scenario Two
  • Leading

 Session 8: Monitoring Your Posture

  • Looking at Your Posture
  • Working on Your Posture

 Session 9: Dressing Up

  • What Should I Wear?
  • Shoes
  • Sleeve Length
  • Observe
  • Buttons
  • Ironing

 Session 10: Shaking Hands

  • Introduction
  • Degree of Firmness
  • Dryness of Hand
  • Depth of Grip
  • Duration of Grip
  • Eye Contact
  • Notes

 Session 11: How Are You Doing?

  • Making Connections
  • Scenario B
  • Scenario C
  • Scenario D

 Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

We provide a 7 Day Money Back Refund on all Courses

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Delivery Method Online
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Special Offer

 

Receive The Personal Success Training Program FREE, When You Purchase This Course - Limited Time Remaining!  (Value RM700)

 

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
  • Achieve your dreams using your imagination.
  • How to have faith in yourself.
Features:
  • 12 month online access,  24/7 anywhere.
  • Complement your individual course purchase.
  • Internationally recognized by the IAOTS.
  • Thousands of positive reviews.
  • Limited Time Offer - Ends Soon.
 

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Course Summary

Course ID No.: 002SSOC5CB
Delivery Mode: Online
Course Access: Unlimited lifetime access to course material
Time required: Study at your own pace
Course Duration: 30-48 Hours
Assessments: Yes
Qualification: Certificate

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