Sales Fundamentals Online Certificate Course

Learn Key Skills to Achieve Sales Targets

Sales Fundamentals Online Certificate Course

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Study Online Negotiation Course Learn Key Skills to Achieve Sales Targets

Learn the art of closing the deal. Our Online Negotiation Course will prepare you for a rewarding career in sales! This comprehensive course was developed to help sales managers and general salespeople who would like to improve their knowledge of the various sales strategies. 

Our Online Negotiation Course will give you an overview of the basic concepts of sales. It will teach you the different techniques of how to turn a customer into a buyer. The course will give you the power to convince someone with a potential interest that purchasing your product or service is for their best interest and worth spending their hard-earned money on.  

The Online Negotiation Course will give you all the basic sales process, plus some essential sales tools, that you can use to seal the deal, no matter the size of the sale. By studying the course, you will become more confident, handle objections, and learn how to be a great closer.

At Courses For Success, our training programs have been carefully developed by leading professionals and validated by industry experts to guarantee you are getting the most up-to-date experience. By enrolling in this course, you can be confident you are getting the best education possible.

Key Learning Objectives

  • Understand the language of sales
  • Prepare for a sales opportunity
  • Begin the discussion on the right foot
  • Make an effective pitch
  • Handle objections
  • Seal the deal
  • Follow up on sales
  • Set sales goals
  • Manage sales data
  • Use a prospect board

Online Negotiation Course – Requirements

The Online Negotiation Course is delivered 100 percent online 24/7 and only takes 8 hours of study to complete. 

To successfully complete this course, a student must:

  • Have access to the internet and the necessary technical skills to navigate the online learning resources
  • Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
  • Be a self-directed learner
  • Possess sound language and literacy skills

Quick Course Facts

  1. Course content is structured for easy comprehension
  2. Approximately 8 hours of study is needed to complete the course
  3. Registered students gain unrestricted lifetime access to the Online Negotiation Course
  4. All course material is available online 24/7 and can be accessed using any device
  5. Study online from anywhere in your own time at your own pace
  6. All students who complete the course will be awarded with a certificate of completion

Online Negotiation Course - Outline

Section One: Getting Started

Section Two: Learn the Lingo

In this module, you will learn the different types of sales, common sales approaches, and common sales terminology. Just like in any profession, sales have their vocabulary. However, this can easily be mastered with a little study and practiced.

Types of Sales

  • Telemarketing
  • Direct mail
  • E-mail
  • The Internet
  • Person-to-person

Common Sales Approaches

  • Consultative approach
  • Hard sell
  • Technical sales

Glossary of Common Terms

  • Close/closing
  • Cold calling
  • Customer relationship management (CRM)
  • Decision-maker
  • Networking
  • Prequalifying clients
  • Qualifying clients
  • Sales funnel
  • Warm calling

Section Three: Preparing to Make the Call

Part of a sales agent’s task is to make phone calls, whether warm or cold calls. The objective of the call is to make a sale or get a sales agreement as soon as possible. The key to making a successful sale is to know the person you’re speaking with, the nature of the business, and what you can do for them.

Identifying Your Contact Person

Finding a contact person can be done in several ways. But the most valuable is through networking and referrals. Referrals instantly give you credibility, making it easier for you to make a sale.

Performing a Needs Analysis

Clients may have needs more than what you might be planning to sell them. The more you can do for a client, the more valuable you become as a partner.

Creating Potential Solutions

Providing solutions is another way of addressing the problems a client may be having. Find the best ideas and implement them. Performing successful research of the problem helps build your credibility.

Section Four: Make the Appointment

Starting off on the right foot is critical in sales meetings. This is why we should place our best foot forward towards creating a good first impression. This can be done by doing simple things such as looking and acting professional, treating clients with courtesy and respect, and finding creative ways to introduce yourself and the company.

A Basic Opening for Warm Calls

First impressions are based on both verbal and nonverbal factors. Nonverbal factors may be more important than what you say when selling in person. Nonverbal cues can include:

  • Your general appearance
  • Your facial expression and bearing.
  • Your posture.
  • Your tone of voice
  • Your nonverbal communications: eye contact, nodding, etc.

Warming Up Cold Calls

An opening statement should include:

  • A greeting and an introduction
  • A statement about the prospect
  • A statement about the benefits of your product

Using the Referral Opening

When using a referral, tell the client what the person that referred them found most attractive about your product. You could also do some initial research on the client what they are looking for and focus on this information.

Section Five: Pitch your Product

Once you’ve done with the opening, its time to make your pitch. in this section, you will learn how to prepare your pitch so you can come up with a clear, persuasive explanation of what your product can do for the client.

Features and Benefits

Sometimes the relationship between a particular feature and its benefit is obvious. But you should still make it a point to explain the benefits of your product even further. You must remember that sales pitches are not a one size fits all. When stating the features and benefits, you must keep in mind the specific needs of the customer.

Outlining your Unique Selling Position

Some may think that price is the deciding factor in purchasing decisions. But before making the decision to buy, clients base their purchases on several factors such as:

  • Convenience of use
  • Convenience of purchasing
  • Special features
  • Availability of service
  • Need for training to use the product
  • Reliability of the product
  • Reputation of the seller
  • Friendliness of the salesperson

The Burning Question That Every Customer Wants Answered

Customers are always asking, “What’s in it for me?” In an effort the explain all the benefits and features of the product, they forget to answer how their product answers a customer’s needs.

Section Six: Managing Objections

Undecided customers often come up with objections or statements about what is holding them back. Sometimes all it needs to overcome these objections is to tell the additional  information so they can be more confident in their purchase.

Common Types of Objections

  • They don’t have the money.
  • They can’t get financing.
  • They can’t decide on their own.
  • They think they can get a better deal from someone else.
  • They’re not sure your product will meet their needs.
  • They think your product is overpriced.
  • They want to shop around.
  • They have an established relationship with another vendor.

Basic Strategies

Before you can respond to a suggestion, you need to understand the real reasons behind it. If a customer simply can't afford your product, then offering a flexible payment plan can be a good way around it.

Advanced Strategies

A good strategy is to hold back on being a pushy salesperson and acting as a consultant. If they feel that they are just being "sold to," then they will just likely walk away.

Section Seven: Closing the Sale

After working so hard to make your sales pitch and responding to any objections your clients have, it's now time to close the sale. Your timing must be perfect. Giving your customers some extra thinking time can tip their decision into not buying. When you arrive at this point, you should speak as though they are going to buy.

Understanding When It’s Time to Close

After determining that this would be the most opportune time to close the sale, you can ask a confirmation question such as “How soon do you need this?” However, if the client still has objections, you must first handle those first.

Powerful Closing Techniques

Avoid using close-ended questions that require a yes or no question. Your closing question should give customers alternatives to make them feel they are in charge.

Things to Remember

Return clients are the result of them remembering a good experience with a salesperson. Remember that the impression that you make during closing is the one that will stay with the customer.

Section Eight: Following Up

Closing is not the final stage of a sale. The final state is following up, which is a process that may continue indefinitely. The success of your referral can mean two things: a repeat customer or a valuable referral.

Thank You Notes

Thank you notes are an inexpensive and personal way of showing that you want to build a long-term relationship with a client. To make this more effective, you could give this an extra personal touch by including details that shows the client that you were genuinely thinking of them.

Resolving Customer Service Issues

Excellent customer service is critical in maintaining strong customer relationships. This can be done by telling customers that they can call you to discuss any problems or questions about your product. When responding to customer concerns, you should consider these three things: efficiency, politeness, and thoroughness.

Staying in Touch

Creating a customer database makes it easier for you to remember important dates or details about your customer. This includes their contact information (phone number, email address).

Section Nine: Setting Goals

Goals are important if you want to accomplish anything in life. Goals give you direction, keep you focused, and motivated. Consistently achieving our goals will help us gain recognition, advance our status in the company, and even benefit from financial incentives.

Performing our jobs well is something expected, with or without incentives. However, goals make it easier for us to surpass expectations and keep us motivated.

The Importance of Sales Goals

  • Goals provide direction
  • Goals should be ambitious but realistic
  • Goals clarify everyone’s role and responsibilities
  • Goals can be motivational tools

Setting SMART Goals

  • Specific
  • Measurable
  • Achievable
  • Relevant
  • Timed

Section Ten: Managing Your Data (CRM)

In this part of the Sales Fundamentals Online Certificate course, we will discuss the importance of collecting important information such as phone numbers, email addresses, employers, interests, and more. Advancements in technology have made collecting information simpler.

  • Choosing a System that Works for You
  • Using Computerized Systems
  • Using Manual Systems

Section Eleven: Using a Prospect Board

A prospect board is a powerful tool that helps you track prospects and manage your time. Using a prospect board makes it simpler to monitor at a glance where work is needed and how you can work more efficiently in the sales field.

  • The Layout of a Prospect Board
  • How to use the prospect board
  • A Day in the Life of Your Board

Section Twelve: Wrapping Up

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Other Sales and Marketing Courses

You can never learn too much when working in sales and marketing, so if you’d like to hone your skills, browse through our range of sales and marketing courses!

Section One: Getting Started

  • Objectives

Section Two: Learn the Lingo

  • Types of Sales
  • More Common Sales Approaches
  • Glossary of Common Terms

Section Three: Preparing to Make the Call

  • Identifying the Right Person to Contact
  • Research and Planning
  • Creating Potential Solutions

Section Four: Make the Appointment

  • First Impressions
  • Making the Cold Call
  • Using the Referral Opening

Section Five: Pitch your Product

  • Features and Benefits
  • Outlining Your Unique Selling Position
  • What’s in it for me?

Section Six: Managing Objections

  • Common Types of Objections
  • Basic Strategies
  • Advanced Strategies

Section Seven: Closing the Sale

  • Understanding Buying Signals
  • Closing Techniques
  • Things to Remember

Section Eight: Following Up

  • Thank You Notes
  • Customer Service Issues
  • Staying in Touch

Section Nine: Setting Goals

  • The Importance of Sales Goals
  • Setting SMART Goals

Section Ten: Managing Your Data (CRM)

  • Choosing a System That Works for You
  • Using Computerized Systems
  • Using Manual Systems

Section Eleven: Using a Prospect Board

  • The Layout of a Prospect Board
  • How to use the prospect board
  • A Day in the Life of Your Board

Section Twelve: Wrapping Up

  • Words from the Wise

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Customer Reviews

5 star
47%
4 star
31%
3 star
14%
2 star
6%
1 star
2%
(169)
Average rating 4 out of 5 stars

Brian Addington

14 November 2020 09:56:03 PM

I'm injoying the course

Diamond Test

7 August 2020 04:53:45 PM

test assessment

Amanda Coverdale

28 April 2020 04:44:48 AM

Great course

Gavin Jacobson

3 April 2020 05:37:22 PM

great course

Shane Brush

2 April 2020 12:04:05 PM

Very informative and user friendly course.

Bronwyn Green

12 December 2019 08:11:38 AM

Great content

Patrick Douglass

5 December 2019 01:52:57 PM

Great Information

Roy Ibrahim

5 December 2019 01:51:41 PM

Great course

Nicolas tannous

3 September 2019 09:24:02 AM

Hi
I found This course one of the most important study about safety at any jobs you are doing after all the titles you get a very understanding outcome from this work and safety course how to manage and at any position you are in
I highly recommend it

Khalid Salman

31 August 2019 09:46:04 PM

Nice I enjoyed the course give detail of information

Frank Strehlow

30 July 2019 01:11:36 PM

Good online course but unfortunately the questions in chapter 9 don't work.

Emily Childs

23 May 2019 10:45:40 AM

Very helpfull

Melissa De Vos

3 April 2019 05:52:04 PM

Very educational and informative

Rochelle Kempton

4 September 2018 09:31:19 AM

Health & Safety in the workplace is number 1 priority

Roger Kempton

4 September 2018 09:21:06 AM

Health & Safety must always take priority in the workplace

Sandile Sean Nkomazana

18 July 2018 01:19:18 PM

good module

Herlaine J Neal

14 July 2018 12:16:01 PM

Ive learned a lot about safety and I enjoyed using the program. For any other course that I need to take I will be ordering it from course for success. The the best course I ever had.

Johannes Smit

27 June 2018 08:32:51 PM

great and informative

BRANDON HNG CHEE YONG

7 June 2018 04:26:12 PM

Good and Informative Health & Safety Training!

Kim Ngaheu

28 May 2018 12:25:01 PM

Very informative course. I feel I now walk away with the basic knowledge of sales which is exactly what I was looking to achieve.

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Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

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You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

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If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
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You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

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About this Course

Study Online Negotiation Course Learn Key Skills to Achieve Sales Targets

Learn the art of closing the deal. Our Online Negotiation Course will prepare you for a rewarding career in sales! This comprehensive course was developed to help sales managers and general salespeople who would like to improve their knowledge of the various sales strategies. 

Our Online Negotiation Course will give you an overview of the basic concepts of sales. It will teach you the different techniques of how to turn a customer into a buyer. The course will give you the power to convince someone with a potential interest that purchasing your product or service is for their best interest and worth spending their hard-earned money on.  

The Online Negotiation Course will give you all the basic sales process, plus some essential sales tools, that you can use to seal the deal, no matter the size of the sale. By studying the course, you will become more confident, handle objections, and learn how to be a great closer.

At Courses For Success, our training programs have been carefully developed by leading professionals and validated by industry experts to guarantee you are getting the most up-to-date experience. By enrolling in this course, you can be confident you are getting the best education possible.

Key Learning Objectives

  • Understand the language of sales
  • Prepare for a sales opportunity
  • Begin the discussion on the right foot
  • Make an effective pitch
  • Handle objections
  • Seal the deal
  • Follow up on sales
  • Set sales goals
  • Manage sales data
  • Use a prospect board

Online Negotiation Course – Requirements

The Online Negotiation Course is delivered 100 percent online 24/7 and only takes 8 hours of study to complete. 

To successfully complete this course, a student must:

  • Have access to the internet and the necessary technical skills to navigate the online learning resources
  • Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
  • Be a self-directed learner
  • Possess sound language and literacy skills

Quick Course Facts

  1. Course content is structured for easy comprehension
  2. Approximately 8 hours of study is needed to complete the course
  3. Registered students gain unrestricted lifetime access to the Online Negotiation Course
  4. All course material is available online 24/7 and can be accessed using any device
  5. Study online from anywhere in your own time at your own pace
  6. All students who complete the course will be awarded with a certificate of completion

Online Negotiation Course - Outline

Section One: Getting Started

Section Two: Learn the Lingo

In this module, you will learn the different types of sales, common sales approaches, and common sales terminology. Just like in any profession, sales have their vocabulary. However, this can easily be mastered with a little study and practiced.

Types of Sales

  • Telemarketing
  • Direct mail
  • E-mail
  • The Internet
  • Person-to-person

Common Sales Approaches

  • Consultative approach
  • Hard sell
  • Technical sales

Glossary of Common Terms

  • Close/closing
  • Cold calling
  • Customer relationship management (CRM)
  • Decision-maker
  • Networking
  • Prequalifying clients
  • Qualifying clients
  • Sales funnel
  • Warm calling

Section Three: Preparing to Make the Call

Part of a sales agent’s task is to make phone calls, whether warm or cold calls. The objective of the call is to make a sale or get a sales agreement as soon as possible. The key to making a successful sale is to know the person you’re speaking with, the nature of the business, and what you can do for them.

Identifying Your Contact Person

Finding a contact person can be done in several ways. But the most valuable is through networking and referrals. Referrals instantly give you credibility, making it easier for you to make a sale.

Performing a Needs Analysis

Clients may have needs more than what you might be planning to sell them. The more you can do for a client, the more valuable you become as a partner.

Creating Potential Solutions

Providing solutions is another way of addressing the problems a client may be having. Find the best ideas and implement them. Performing successful research of the problem helps build your credibility.

Section Four: Make the Appointment

Starting off on the right foot is critical in sales meetings. This is why we should place our best foot forward towards creating a good first impression. This can be done by doing simple things such as looking and acting professional, treating clients with courtesy and respect, and finding creative ways to introduce yourself and the company.

A Basic Opening for Warm Calls

First impressions are based on both verbal and nonverbal factors. Nonverbal factors may be more important than what you say when selling in person. Nonverbal cues can include:

  • Your general appearance
  • Your facial expression and bearing.
  • Your posture.
  • Your tone of voice
  • Your nonverbal communications: eye contact, nodding, etc.

Warming Up Cold Calls

An opening statement should include:

  • A greeting and an introduction
  • A statement about the prospect
  • A statement about the benefits of your product

Using the Referral Opening

When using a referral, tell the client what the person that referred them found most attractive about your product. You could also do some initial research on the client what they are looking for and focus on this information.

Section Five: Pitch your Product

Once you’ve done with the opening, its time to make your pitch. in this section, you will learn how to prepare your pitch so you can come up with a clear, persuasive explanation of what your product can do for the client.

Features and Benefits

Sometimes the relationship between a particular feature and its benefit is obvious. But you should still make it a point to explain the benefits of your product even further. You must remember that sales pitches are not a one size fits all. When stating the features and benefits, you must keep in mind the specific needs of the customer.

Outlining your Unique Selling Position

Some may think that price is the deciding factor in purchasing decisions. But before making the decision to buy, clients base their purchases on several factors such as:

  • Convenience of use
  • Convenience of purchasing
  • Special features
  • Availability of service
  • Need for training to use the product
  • Reliability of the product
  • Reputation of the seller
  • Friendliness of the salesperson

The Burning Question That Every Customer Wants Answered

Customers are always asking, “What’s in it for me?” In an effort the explain all the benefits and features of the product, they forget to answer how their product answers a customer’s needs.

Section Six: Managing Objections

Undecided customers often come up with objections or statements about what is holding them back. Sometimes all it needs to overcome these objections is to tell the additional  information so they can be more confident in their purchase.

Common Types of Objections

  • They don’t have the money.
  • They can’t get financing.
  • They can’t decide on their own.
  • They think they can get a better deal from someone else.
  • They’re not sure your product will meet their needs.
  • They think your product is overpriced.
  • They want to shop around.
  • They have an established relationship with another vendor.

Basic Strategies

Before you can respond to a suggestion, you need to understand the real reasons behind it. If a customer simply can't afford your product, then offering a flexible payment plan can be a good way around it.

Advanced Strategies

A good strategy is to hold back on being a pushy salesperson and acting as a consultant. If they feel that they are just being "sold to," then they will just likely walk away.

Section Seven: Closing the Sale

After working so hard to make your sales pitch and responding to any objections your clients have, it's now time to close the sale. Your timing must be perfect. Giving your customers some extra thinking time can tip their decision into not buying. When you arrive at this point, you should speak as though they are going to buy.

Understanding When It’s Time to Close

After determining that this would be the most opportune time to close the sale, you can ask a confirmation question such as “How soon do you need this?” However, if the client still has objections, you must first handle those first.

Powerful Closing Techniques

Avoid using close-ended questions that require a yes or no question. Your closing question should give customers alternatives to make them feel they are in charge.

Things to Remember

Return clients are the result of them remembering a good experience with a salesperson. Remember that the impression that you make during closing is the one that will stay with the customer.

Section Eight: Following Up

Closing is not the final stage of a sale. The final state is following up, which is a process that may continue indefinitely. The success of your referral can mean two things: a repeat customer or a valuable referral.

Thank You Notes

Thank you notes are an inexpensive and personal way of showing that you want to build a long-term relationship with a client. To make this more effective, you could give this an extra personal touch by including details that shows the client that you were genuinely thinking of them.

Resolving Customer Service Issues

Excellent customer service is critical in maintaining strong customer relationships. This can be done by telling customers that they can call you to discuss any problems or questions about your product. When responding to customer concerns, you should consider these three things: efficiency, politeness, and thoroughness.

Staying in Touch

Creating a customer database makes it easier for you to remember important dates or details about your customer. This includes their contact information (phone number, email address).

Section Nine: Setting Goals

Goals are important if you want to accomplish anything in life. Goals give you direction, keep you focused, and motivated. Consistently achieving our goals will help us gain recognition, advance our status in the company, and even benefit from financial incentives.

Performing our jobs well is something expected, with or without incentives. However, goals make it easier for us to surpass expectations and keep us motivated.

The Importance of Sales Goals

  • Goals provide direction
  • Goals should be ambitious but realistic
  • Goals clarify everyone’s role and responsibilities
  • Goals can be motivational tools

Setting SMART Goals

  • Specific
  • Measurable
  • Achievable
  • Relevant
  • Timed

Section Ten: Managing Your Data (CRM)

In this part of the Sales Fundamentals Online Certificate course, we will discuss the importance of collecting important information such as phone numbers, email addresses, employers, interests, and more. Advancements in technology have made collecting information simpler.

  • Choosing a System that Works for You
  • Using Computerized Systems
  • Using Manual Systems

Section Eleven: Using a Prospect Board

A prospect board is a powerful tool that helps you track prospects and manage your time. Using a prospect board makes it simpler to monitor at a glance where work is needed and how you can work more efficiently in the sales field.

  • The Layout of a Prospect Board
  • How to use the prospect board
  • A Day in the Life of Your Board

Section Twelve: Wrapping Up

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Other Sales and Marketing Courses

You can never learn too much when working in sales and marketing, so if you’d like to hone your skills, browse through our range of sales and marketing courses!

Section One: Getting Started

  • Objectives

Section Two: Learn the Lingo

  • Types of Sales
  • More Common Sales Approaches
  • Glossary of Common Terms

Section Three: Preparing to Make the Call

  • Identifying the Right Person to Contact
  • Research and Planning
  • Creating Potential Solutions

Section Four: Make the Appointment

  • First Impressions
  • Making the Cold Call
  • Using the Referral Opening

Section Five: Pitch your Product

  • Features and Benefits
  • Outlining Your Unique Selling Position
  • What’s in it for me?

Section Six: Managing Objections

  • Common Types of Objections
  • Basic Strategies
  • Advanced Strategies

Section Seven: Closing the Sale

  • Understanding Buying Signals
  • Closing Techniques
  • Things to Remember

Section Eight: Following Up

  • Thank You Notes
  • Customer Service Issues
  • Staying in Touch

Section Nine: Setting Goals

  • The Importance of Sales Goals
  • Setting SMART Goals

Section Ten: Managing Your Data (CRM)

  • Choosing a System That Works for You
  • Using Computerized Systems
  • Using Manual Systems

Section Eleven: Using a Prospect Board

  • The Layout of a Prospect Board
  • How to use the prospect board
  • A Day in the Life of Your Board

Section Twelve: Wrapping Up

  • Words from the Wise

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

(169)
Average rating 4 out of 5 stars
5 star
47%
4 star
31%
3 star
14%
2 star
6%
1 star
2%

Brian Addington

14 November 2020 09:56:03 PM

I'm injoying the course

Diamond Test

7 August 2020 04:53:45 PM

test assessment

Amanda Coverdale

28 April 2020 04:44:48 AM

Great course

Gavin Jacobson

3 April 2020 05:37:22 PM

great course

Shane Brush

2 April 2020 12:04:05 PM

Very informative and user friendly course.

Bronwyn Green

12 December 2019 08:11:38 AM

Great content

Patrick Douglass

5 December 2019 01:52:57 PM

Great Information

Roy Ibrahim

5 December 2019 01:51:41 PM

Great course

Nicolas tannous

3 September 2019 09:24:02 AM

Hi
I found This course one of the most important study about safety at any jobs you are doing after all the titles you get a very understanding outcome from this work and safety course how to manage and at any position you are in
I highly recommend it

Khalid Salman

31 August 2019 09:46:04 PM

Nice I enjoyed the course give detail of information

Frank Strehlow

30 July 2019 01:11:36 PM

Good online course but unfortunately the questions in chapter 9 don't work.

Emily Childs

23 May 2019 10:45:40 AM

Very helpfull

Melissa De Vos

3 April 2019 05:52:04 PM

Very educational and informative

Rochelle Kempton

4 September 2018 09:31:19 AM

Health & Safety in the workplace is number 1 priority

Roger Kempton

4 September 2018 09:21:06 AM

Health & Safety must always take priority in the workplace

Sandile Sean Nkomazana

18 July 2018 01:19:18 PM

good module

Herlaine J Neal

14 July 2018 12:16:01 PM

Ive learned a lot about safety and I enjoyed using the program. For any other course that I need to take I will be ordering it from course for success. The the best course I ever had.

Johannes Smit

27 June 2018 08:32:51 PM

great and informative

BRANDON HNG CHEE YONG

7 June 2018 04:26:12 PM

Good and Informative Health & Safety Training!

Kim Ngaheu

28 May 2018 12:25:01 PM

Very informative course. I feel I now walk away with the basic knowledge of sales which is exactly what I was looking to achieve.

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1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

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No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
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All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

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Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

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No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

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Course Summary

Course ID: 020SFOSC
Delivery Mode: Online
Access: Unlimited lifetime
Time: Study at your own pace
Duration: 6-8 Hours
Assessments: Yes (multiple choice)
Qualification: Certificate

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