Certificate In The ABCs of Supervising Others Online Course

Learn the workshop designed for new and aspiring supervisors

Certificate In The ABCs of Supervising Others Online Course

NOW ONLY

RM799

Save RM300 (27%)
OFF RRP RM1099
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Learn the workshop designed for new and aspiring supervisors

The ABCs of Supervising Others is a three day workshop designed for new and aspiring supervisors, as well as lead hands-on part-time supervisors without a great deal of authority. This courseware has been designed to provide these professionals with the skills necessary to overcome many of the problems encountered in the first few weeks of the role, and will ultimately propel them into strong leadership roles! Through a highly interactive program, participants will glean some clarity around the role and responsibilities of their new position. In adjusting to this position, participants will develop listening, communication, conflict resolution, and feedback skills, and will work through hostility, complaint, and motivation challenges.

Course Fast Facts:

  1. Easy to follow and understand
  2. Only 6 to 8 hours of study is required
  3. Unlimited, lifetime access to online course
  4. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  5. You can study from home or at work, at your own pace, in your own time
  6. Certificate (IAOTS Accredited)

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

This course is internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Session One: Course Overview

Session Two: Pre-Assignment Review

Session Three: Making the Transition

  • How Will My Role Change?
  • Questions Supervisors Have

Session Four: Responsibilities of a Supervisor

Session Five: Key Behaviors and Attitudes

  • Building the Right Environment
  • Motivation from Within
  • Committing to Lifelong Learning

Session Six: Setting Goals

  • Know Where You Are Going
  • Setting Goals with SPIRIT

Session Seven: Planning for Success

  • How Can Planning Help Me?
  • Getting Things In Order
  • Mastering E-mail
  • Time Management Tips
  • The Parts of a Good Plan
  • The Next Steps

Session Eight: Active Listening Techniques

  • About Active Listening
  • Key Listening Skills
  • Tips for Becoming a Better Listener

Session Nine: Communication Skills

  • Questioning Skills
  • Probing Techniques
  • Pushing My Buttons
  • What Is Said and What Is Heard
  • Managing Our Non-Verbal Messages

Session Ten: Giving Feedback

  • Six Characteristics of Effective Feedback
  • Skill Building
  • Receiving Feedback

Session Eleven: Giving Instructions

Session Twelve: Orders, Requests, and Suggestions

  • Defining the Terms
  • Making Connections

Session Thirteen: Managing Conflict

  • The Conflict Resolution Process
  • Breaking Down the Process

Session Fourteen: Managing Challenging Situations

  • Steps for a Difficult Conversation
  • Case Studies

Session Fifteen: Developing Relationships

  • Understanding Your Relationships
  • Establishing Credibility
  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

About this Course

Learn the workshop designed for new and aspiring supervisors

The ABCs of Supervising Others is a three day workshop designed for new and aspiring supervisors, as well as lead hands-on part-time supervisors without a great deal of authority. This courseware has been designed to provide these professionals with the skills necessary to overcome many of the problems encountered in the first few weeks of the role, and will ultimately propel them into strong leadership roles! Through a highly interactive program, participants will glean some clarity around the role and responsibilities of their new position. In adjusting to this position, participants will develop listening, communication, conflict resolution, and feedback skills, and will work through hostility, complaint, and motivation challenges.

Course Fast Facts:

  1. Easy to follow and understand
  2. Only 6 to 8 hours of study is required
  3. Unlimited, lifetime access to online course
  4. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  5. You can study from home or at work, at your own pace, in your own time
  6. Certificate (IAOTS Accredited)

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

This course is internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Session One: Course Overview

Session Two: Pre-Assignment Review

Session Three: Making the Transition

  • How Will My Role Change?
  • Questions Supervisors Have

Session Four: Responsibilities of a Supervisor

Session Five: Key Behaviors and Attitudes

  • Building the Right Environment
  • Motivation from Within
  • Committing to Lifelong Learning

Session Six: Setting Goals

  • Know Where You Are Going
  • Setting Goals with SPIRIT

Session Seven: Planning for Success

  • How Can Planning Help Me?
  • Getting Things In Order
  • Mastering E-mail
  • Time Management Tips
  • The Parts of a Good Plan
  • The Next Steps

Session Eight: Active Listening Techniques

  • About Active Listening
  • Key Listening Skills
  • Tips for Becoming a Better Listener

Session Nine: Communication Skills

  • Questioning Skills
  • Probing Techniques
  • Pushing My Buttons
  • What Is Said and What Is Heard
  • Managing Our Non-Verbal Messages

Session Ten: Giving Feedback

  • Six Characteristics of Effective Feedback
  • Skill Building
  • Receiving Feedback

Session Eleven: Giving Instructions

Session Twelve: Orders, Requests, and Suggestions

  • Defining the Terms
  • Making Connections

Session Thirteen: Managing Conflict

  • The Conflict Resolution Process
  • Breaking Down the Process

Session Fourteen: Managing Challenging Situations

  • Steps for a Difficult Conversation
  • Case Studies

Session Fifteen: Developing Relationships

  • Understanding Your Relationships
  • Establishing Credibility
  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

We provide a 7 Day Money Back Refund on all Courses

Now Only RM799 Save RM300 (27%)
OFF RRP RM1099
Delivery Method

Online - Certificate (IAOTS Accredited)

Get Info Pack

Special Offer

 

Receive The Personal Success Training Program FREE, When You Purchase This Course - Limited Time Remaining!  (Value RM700)

 

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
  • Achieve your dreams using your imagination.
  • How to have faith in yourself.
Features:
  • 12 month online access,  24/7 anywhere.
  • Complement your individual course purchase.
  • Internationally recognized by the IAOTS.
  • Thousands of positive reviews.
  • Limited Time Offer - Ends Soon.
 

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Course Summary

Course ID No.: 002ABCSOC
Delivery Mode: Online
Course Access: Lifetime Course Access
Time required: Study at your own pace
Course Duration: 6 - 8 Hours
Qualification: Certificate (IAOTS Accredited)

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